GENERAL TERMS AND CONDITIONS OF PURCHASE

01. INTRODUCTION

These General Terms and Conditions of Purchase (hereinafter, the “Conditions”) govern the offer and sale of products (hereinafter, the “Products”) through the website https://www.julisemagon.com (hereinafter, the “Website”) by Julise Magon, whose contact details are set out in the Legal Notice available on this Website.

These Conditions do not cover the sale of Products by third parties outside the Website.

These Conditions shall remain published on the Website and available to users so that they may reproduce and store them as confirmation of the contract. Julise Magon reserves the right to modify these Conditions at any time; the applicable version shall be the one in force and published at the time the user places their order. Therefore, we recommend reviewing them before each purchase made through the Website.

By placing an order through our Website, the user guarantees that:

1. they have the legal capacity to enter into contracts;
2. they are at least 18 years of age;
3. they are a consumer and natural person, purchasing the Products as such; and
4. they are not using the Website for fraudulent purposes.

 

02. FORMATION OF THE CONTRACT

The information provided on the Website constitutes an invitation to contract. The main characteristics of the Products are indicated at all times on the Website.

An order is an offer made by the user expressing their consent to purchase the Product or Products included in that order. Orders may be placed on Julise Magon either through a registered user account on the Website or as a guest, without the need for registration. The user is deemed to have placed an order once it has been submitted through the Website’s online purchase process.

The Website includes a system to verify addresses and tax identification numbers entered during the ordering process. After placing the order, the user will receive an email acknowledging receipt of the order and listing the Product(s) requested (the “Order Confirmation”). The order will be stored in the “My Orders” section of the Website.

Please note that the Order Confirmation is merely an acknowledgment of receipt and does not constitute acceptance of your order. All orders are subject to our acceptance of your offer to purchase the Product(s). The offer will only be deemed accepted (and the sales contract concluded) once we send you an email confirming that the Product has been shipped or has left our warehouse (the “Shipping Confirmation”).

We may reject your order in any of the following cases:

1. If any of the Products ordered are unavailable.
2. If we are unable to obtain authorization for your payment.
3. If an error has occurred in the description or price of the Product.
4. If the user does not meet the requirements set out in Clause 1 above.

The contract (the “Contract”) will be deemed concluded only when we send the Shipping Confirmation to your email address. The parties to the Contract will be you and Julise Magon. The Contract will be executed solely in Spanish.

The Contract will apply only to those Products whose shipment has been confirmed by a Shipping Confirmation. We are not obliged to supply any other Products that may form part of your order until their shipment has been confirmed by a separate Shipping Confirmation.

We can ship worldwide; however, shipping costs may vary depending on the order and the delivery address. Products will be delivered according to the delivery method chosen by the user during the purchase process, from among those available for each Product, and within the estimated delivery date specified in the Shipping Confirmation.

For shipments outside Spain or to Spanish island territories, the customer must pay any applicable customs handling fees and taxes generated by the order. These charges are paid upon receipt of the order and are not included in the product price. Julise Magon is not responsible for any additional fees or international taxes incurred during shipment.

The Products become your responsibility from the moment of delivery, which shall be deemed to occur when you or a third party designated or authorized by you acquires physical possession of the Products. Delivery will be considered completed when the carrier makes the Products available to the user and the user, or their representative, signs the delivery receipt.

Ownership of the Products will be transferred to you upon the occurrence of the latest of the following events:
(i) delivery of the Product, or
(ii) receipt by Julise Magon of full payment of all amounts due for the Products, including transportation costs.

Failure to Perform the Contract

The Contract may not be fulfilled for any of the following reasons:

• Because the Product is not available within the expected timeframe. In this case, the user will be informed of the unavailability and shall be entitled to cancel the order and receive a full refund without any cost or liability for damages attributable to Julise Magon.

• Because delivery could not be completed due to false, inaccurate, or incomplete information provided by the user, without any liability for Julise Magon.

It is the user’s responsibility to inspect the Products upon delivery and to record any remarks or claims that may be justified on the delivery receipt, without prejudice to the rights established in these Conditions or under applicable law.

 

03. PRICE AND PAYMENT

The price of the Products will be the one indicated on our Website at any given time, except in cases of obvious error.

The user may apply a discount code prior to completing the purchase, provided that such code has been issued by Julise Magon.

All Product prices shown on the Website include VAT at the applicable rate. The prices displayed on our Website exclude shipping costs. Shipping costs may apply depending on the delivery method selected during the order process and the total order amount. These costs are indicated separately in the “Order” section of the Website’s FAQ page and in the order summary before payment is made.

Our Website contains a large number of Products, and despite our best efforts, it is possible that some of them may be incorrectly priced. Prices are usually verified as part of our shipping procedures, so that:

• If the correct price of a Product is lower than the price stated on the Website, we will charge the lower amount when dispatching the Product.

• If the correct price of a Product is higher than the price stated on the Website, we may, at our discretion, either contact you to seek your instructions before shipping or reject your order and notify you of such rejection.

If a pricing error is obvious, unmistakable, and could reasonably have been recognized as such, we are under no obligation to supply the Products at the incorrect (lower) price.

Payment for all Products must be made using the payment methods provided on the Website. During the credit or debit card validation process, no charges will be made to the card, although in some cases a pre-authorization may appear on your card statement. The charge to your credit or debit card will be made at the time of placing the order or shortly thereafter.

 

04. RIGHT OF WITHDRAWAL

As a consumer, you have the right to withdraw from the Contract within fifteen (15) calendar days from the date of receipt of the Product (or of the last Product, if several items were included in the same order). Please note that the right of withdrawal may not apply in certain cases established by law, for example, if you wish to return a product that has been unsealed and for which hygiene or health protection reasons justify its rejection because it has been used. You will also be responsible for any decrease in the value of the goods resulting from handling them beyond what is necessary to establish their nature, characteristics, or functioning.

By exercising your right of withdrawal, the Contract will be rendered void, without the need to justify your decision and without any penalty of any kind.

To withdraw from the Contract, you may do so through the “My Orders” section of our Website. By cancelling the order there, you are making an explicit and unequivocal statement of your decision to withdraw from the Contract. The withdrawal option in this section will be available as long as the Product in question has not received a Shipping Confirmation, or, after that point, when its delivery is recorded in the system. In other cases, you may communicate your intention to withdraw by sending an email to info@julisemagon.com, simply stating your intention to do so. You may also use the model withdrawal form attached as an Annex to these Conditions.

To comply with the withdrawal period, it is sufficient that your communication regarding the exercise of this right is sent before the expiry of the fifteen (15) calendar days following receipt of the Product.

Once you have exercised your right of withdrawal through any of the above means, you will be informed and provided with instructions on how to return the Product. If you choose to return it by any other means, you will bear the shipping costs. In any case, the Product subject to withdrawal must be returned no later than sixteen (16) calendar days from the date on which you communicated your decision to withdraw. Failure to meet this deadline will result in your request being cancelled.

 

05. SEVERABILITY AND SUSPENSION OR TERMINATION OF THE CONTRACT

If any provision of these Conditions is deemed null and void or unenforceable, the validity, legality, and enforceability of the remaining provisions shall in no way be affected or modified.

When Julise Magon exercises any of its rights or powers under this Clause, such exercise shall not prejudice or affect the exercise of any other right, power, or remedy.

If at any time during the term of the Contract Julise Magon does not demand strict performance of any of the user’s obligations under the Contract or these Conditions, or fails to exercise any of the rights or actions to which it is entitled under the Contract, this shall not constitute a waiver of such rights or actions, nor shall it release the user from compliance with those obligations.

Any waiver by Julise Magon of a breach shall not constitute a waiver of any subsequent breach.

 

06. DATA PROTECTION

The rights relating to personal data protection and privacy are set out in the Privacy Policy, which is available on the Website.

 

07. APPLICABLE LAW

Except in cases where the law imperatively establishes the application of a specific regulation or jurisdiction, these Conditions and the Contract shall be governed by Spanish law, and any dispute or claim relating to these Conditions or the Contract shall be submitted to the courts and tribunals of Madrid, with the express waiver of any other jurisdiction that may otherwise apply.

08. ENTIRE AGREEMENT AND AMENDMENTS

These Conditions (and, where applicable, any subsequent versions or amendments), together with the documents expressly referred to herein, constitute the entire terms of the Contract.

09. CLAIMS AND ONLINE DISPUTE RESOLUTION

Any claims that the user considers appropriate will be addressed as soon as possible and may be submitted through the following contact address:

• info@julisemagon.com

Furthermore, Julise Magon informs you that the European Commission provides a free online platform for the resolution of legal disputes, which is available at the following link: https://ec.europa.eu/consumers/odr/.

You may submit complaints through this online platform to resolve legal disputes.